Catch me up with the movie
You are managing a S-a-a-S Product, which works and your audience can adopt it. However, you are having a tough time scaling it and making a strong presence in the market.
Here are 4 key similarities among famous S-a-a-S products.
Note: This article includes a review of top SaaS products and shows screenshots from these products
Seamless on-boarding
Here’s a screenshot from Monday.com; you do a Social sign-in (Google, LinkedIn) or enter your email id; and you can see your dashboard is ready in the background as you enter last few details.
Then you are guided on how to set-up your first project, with clear next steps to take.
They are customizable
Good S-a-a-S Products allow a good level of customization that makes them scalable.
As an example, managing and creating new ticket fields in Freshdesk.
Add-on Marketplace!
Yes, as they begin getting traction they don’t try to create as many features to get more audience, rather they launch an add-on Marketplace.
An add-on marketplace helps them to
- Maintain a scalable core product, with limited things happening
- Leverage on partnered Add-on developers, who can also benefit from the platform
- Strengthen their product offering & widen the possibilities
- Eliminate the need for different workflows within the core product
Below you can look at what Zendesk App directory can offer you.
Extensive Knowledge base
Making most of a S-a-a-S product can be hard and people might have questions on how to do certain activities.
They don’t keep room for assumptions in their knowledge base and make it as extensive & readable as possible.
Sharing below a page from Atlassian’s Getting started with Jira.
Hope this article gave you some insights or added to your motivation in taking your S-a-a-S product to the next level.
You might as well want to look at 4 Essentials you might be missing for a successful S-a-a-S Product design on our Medium page
To understand more about what we do and how we can help your business take a leap on Product Design; you can get in touch with us here
Interested in analyzing Design Agencies? Checkout DesignRush – Product Design Agencies.
